The patient wrote on Saturday at 10:40 p.m. Your clinic replied on Monday.
We run ads on Instagram and Facebook that open a conversation in your clinic's WhatsApp. There an assistant replies right away, even at night or on a Sunday. It asks which treatment the patient needs and leaves the appointment time agreed so your front desk can confirm it. You treat; we fill the schedule.
We're a new agency and we don't have published Chilean cases yet. We'd rather tell you here than in the meeting.
WHAT YOUR FRONT DESK FINDS ON MONDAY
- Patient
- Camila R.
- Enquiry
- implant, tooth 36
- Price
- range already discussed
- Time
- Tuesday 3:30 p.m.
- Pending
- your team confirming it
- Your team's time
- 0 minutes
The problem is not that nobody knows you. It is that whoever writes to you never makes it to the chair.
When someone asks about a treatment, they have seven days of patience and three clinics open on their phone. Replying within the first hour multiplies by 7 the chance that this person ends up becoming a patient (Harvard Business Review). Replying on Monday does not.
Messages arrive at eleven at night, on a Saturday, or while your front desk is helping someone at the counter. They get answered the next day, when the patient has already asked at three other places.
The ones who do ask are left with "we will confirm later". Nobody makes the second contact, and the treatment room sits with empty hours you paid for anyway.
At the end of the month the agency sends a report with reach and impressions. The owner asks how many of them sat in the chair, and there is no answer to that.
Who pays for what, and who ends up owning each thing.
This is normally discussed at the end, in the meeting. We put it here because it is what you need in order to decide whether it is worth reading on.
AURELIAI SpA was incorporated in March 2026. We do not have published cases from Chilean clinics yet and we are not going to invent them. What is not new is the model, the same one that medical marketing agencies abroad have published openly for more than a decade. Neither is the founder, who has spent more than 10 years in this industry. We prefer to tell you here and not in the meeting.
- We take care of the technical side: the accounts, the setup and the publishing of the ads. You only define how much to invest, and that budget is spent in full on showing your clinic: we do not add a single peso and we do not earn more if you spend more. In the dashboard you see what comes in: every interested patient, the booked appointments and the follow-ups.
- We charge a fixed monthly fee for the work, not a percentage of what you spend on ads. The number depends on the size of your clinic and we give it to you in writing in the evaluation, before you commit to anything.
- Everything stays in the name of the clinic: the ad account, the website, the Google listing and the WhatsApp number. If one day you leave, you leave with all of it.
An implant in Chile is charged between $800,000 and $1,500,000. How many you need per month for this to pay for itself is a thirty second calculation, and we do it together in the evaluation with the numbers of your clinic: your ticket, your margin and your occupancy. Not with the ones we imagine.
From the ad to the chair, without your front desk having to watch the phone.
One single program, one single team and one single number to complain to if something does not work.
Get them to write
We show your clinic to people who live or work in your districts, with a button that opens WhatsApp. No forms: 71% of people prefer to write a message rather than call after seeing an ad (Meta).
Lose none of them
It replies right away, asks which treatment they are looking for, whether it is a first visit and when they can come, and leaves the appointment time agreed. If the patient goes quiet, it follows up at 20 minutes, at 24 and at 48 hours. It is your same WhatsApp number, not a new one.
Get them to come back
We write again to the one who asked for a quote and never came back, and to the one who has not had a check-up in a year. And everything is left in an open panel: how many wrote in, how many ended up with an appointment time and how many follow-ups are scheduled for today.
We do not sell the pieces separately.
See how the assistant replies →What ends up running inside your clinic.
The four pieces come as one because they don't work apart: ads with nobody answering is money thrown away, and a beautiful site nobody can find is no use to anyone.
Ads on Instagram and Facebook
Are you paying for ads that bring clicks and not patients? We build and run the campaigns, targeted to the districts your patients actually come from.
The assistant on your WhatsApp
How many of last week's messages went unanswered? It replies at any hour, on your same number, with your prices and your availability.
Getting found on Google
When someone searches "dentist" plus the name of your district, does your clinic show up or the one next door? We work on your Google listing, your reviews and a page for every treatment.
Your website
One in two people will open it on a phone (Statcounter), and 53% leave if the page takes more than 3 seconds to load (Google). We build a fast, phone-first one that ends in a conversation and not in a form.
- Plus a dashboard open 24/7 where you see how many people wrote in, what each one asked for, how many ended up with an agreed time and how many follow-ups are scheduled for today. It is the same one we look at: no PDF report landing on the 10th.
We only work with dental, aesthetic and dermatology clinics.
Someone choosing an implant does not decide the same way as someone booking a facial. The ticket, the decision time and the questions change, which is why the ads and the assistant are built differently for each one.
Marketing for dental clinics
Implants, orthodontics, cosmetic dentistry: high ticket, slow decisions and a lot of quotes left hanging. Follow-up is what closes them.
See the details →Marketing for aesthetic clinics
Botox, hyaluronic acid, laser: plenty of questions about price and availability, and competitors three blocks away who answer fast. It is won on speed.
See the details →Marketing for dermatology
Halfway between medical and aesthetic. The patient arrives with a specific concern and needs someone to say whether that is looked at in consultation or not.
See the details →Who will be on the other end of the messages.
We are a small team and we work only with clinics. The founder has more than 10 years in this industry and is the person who will be in your evaluation and in the meetings afterwards: you will not get a different account manager every month.
What people ask us in the first meeting.
How much does marketing for a dental clinic cost in Chile?
Can an artificial intelligence assistant answer my clinic's WhatsApp?
Do I have to change my clinic's WhatsApp number?
What happens with my patients' data?
How long does it take to be up and running?
How many unanswered messages are sitting in your clinic's WhatsApp right now?
In the free evaluation we look at your clinic and three competitors in your district: which ads are running, how they show up on Google and how long they take to answer a WhatsApp message. We send it to you in writing, so you can show it in the meeting. We're with you from the first ad to the last coordinated appointment.
Santiago, Chile.